Employment

NEW CASINO NEW HOTEL NEW JOBS

Shoshone Rose Casino & Hotel is currently accepting applications for multiple positions. We are looking for motivated individuals seeking a career in the industry. Stop by and pick up an application today.

Available positions can change on a daily basis but we always accept applications for the Restaurant, Player’s Club, and Cage.  Please contact Human Resources for an up-to-date list.

Human Resources
(307) 206-7000

Download, Print, and Complete an Employment Application

Click Here for the Employment Application

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JOB POSTINGS:


Position Open October 19, 2017                                                                Position Closes November 2, 2017

Job title:              Table Games Manager

Department:      Table Games

Reports to:         General Manager

Supervised:        Table games employees

Salary:                  DOE/Depends on Experience

SUMMARY:

Manager is responsible for maintaining an effective and efficient Table Games Department.  The Tables Game Manager has supervisory responsibilities including departmental hiring, evaluations, training, and performance evaluations.  Manager oversees Dealers and Supervisors on game activities, dealing procedures and internal control compliance.  Initiates and authorizers Supervisory banks and reconciles all daily activity in the Table Games Department.

QUALIFICATIONS:

Candidate must be at least 21 years old, minimum of five years supervisory experience in Table Games and have a minimum of three years dealer experience, in Black Jack and other Table Games.  Manager must be able to teach new employees with little or no experience in Table games and Customer Services along with other duties of the department.  Possess organizational, planning and leadership skills ability to communicate orally, in writing, publicly and to customers.

DUTIES:

  • Manager is responsible for training and maintaining Table Games Dealer standards of efficiency, of all games being played and to monitor the limit and buy in of each game.
  • Manager is responsible for overseeing Table Game Supervisors.
  • Maintain proper documentation on all transactions through the shift reports and Accounting documentation.
  • Keep table games supervisors informed of any irregularities or needs in the Table Games Department.
  • Ensure that supervision is provided at all times while the Table Games are in operation.
  • This position ensures all support duties and responsibilities carried out in an efficient and timely manner and that immediate action is taken on any situations that illegal activities or potential illegal activities may have occurred.
  • Ensure accountability for each Table Game station on each gaming day.
  • Observe Dealers and Players and resolves Player disputes.
  • Initiate and authorize dealer bank fills, count and verifies beginning and ending dealer bank inventories.
  • Supervise game activities and dealer procedures and compliance with internal controls.
  • Maintain Scheduling for table game employees along with appropriate appearance and dress code for Table Games Department
  • Maintain departmental budget and assists in forecasting and gaming revenue
  • Provide information and explain Players Club Benefits, property amenities and marketing program to our guests.
  • Maintain good attendance record and other duties as assigned.

 

ETHICAL BEHAVIOIR:

Must adhere to Shoshone Rose Casino’s Code of Ethics.

WORK ENVIRONMENT:

Work is generally performed in an office or casino setting with exposure to second hand smoke and high noise levels. Evening, grave, weekends, and holidays may be required.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee regularly is required to stand or walk for extended periods of time, may be required to stoop, kneel, crouch, or crawl. The employee may be required to lift up to 50 lbs.

 


 


Position Opens October 20, 2017                                    Position Closes November 2, 2017

Job Title:       Cage/Vault Manager

Department:  Cage

Reports To:   Controller

Supervises:    Cage Supervisors and Cage Cashiers

Salary:           DOE

 

SUMMARY:

Under direct supervision of the Controller. Cage/Vault Manager responsibilities and activities will be performing and supervising the following duties personally or through subordinate Cage Supervisors and Cashiers.

 

MINIMUM QUALIFICATIONS:

Two years related experience and/or training; or equivalent combination of education and experience. Must be 21 years of age, submit to drug testing. Must be able to obtain and maintain Gaming License.

DUTIES:

  • Analyzes and organizes cage operations and procedures such as bookkeeping, preparation of payrolls, personnel, information management, filing systems, requisition of supplies, and other clerical services.
  • Maximizes cage productivity through proficient use of appropriate software applications.
  • Researches and develops resources that create timely and efficient workflow.
  • Establishes uniform correspondence procedures and style practices.
  • Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal for records. Plans cage layout, develops cage budget, and initiates cost reduction programs.
  • Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness.
  • Prepares activities reports for guidance of management.
  • Coordinates activities of various workers within department.
  • Maintains contact with customers and outside vendors.
  • Prepares shift schedules.
  • Comply with Tribal/State Compact, Tribal Gaming Ordinance, Tribal Internal Control System, tribal Regulations, and all applicable Tribal Federal, and State Laws.
  • Review departments payroll, record keeping for inventory control, tracking supplies and equipment.
  • Annual reports to the Controller
  • Other duties as assigned.

 

ETHICAL BEHAVIOR:

Employee must adhere to Shoshone Rose Casino’s Code of Ethics.

 

WORK ENVIRONMENT:

Work is generally performed in an office or casino setting with exposure to second hand smoke and high noise levels. Evenings, graveyards, weekends, and holidays may be required.

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee regularly is required to stand or walk for extended periods of time, may be required to stoop, kneel, crouch, or crawl. The employee may be required to lift up to 50 lbs.

 


 

 


 

Job Open October 10, 2017                                       Open Until filled 2017

 

Job Title:        Part-Time Banquet Server

Department:   Banquets

Reports To:    Banquet Coordinator

Supervises:      None

Salary:            DOE

SUMMARY

Banquet server will work directly under the supervision of the Banquet Coordinator and required to address any questions or concerns that come up before or during service.

Banquet server will ensure the perfect execution of large dinners, receptions and events that require food and beverages. Banquet server will demonstrates the company values by providing the highest level of service possible in an efficient, courteous, personable and professional manner to ensure a positive guest dining experience.

 DUTIES

  • Customer-Service: Banquet server must have good customer service skills to interact with customers. Being friendly and courteous is a requirement.
  • Attention to Detail: Banquet server will check tables for clean and proper set-up before seating guests
  • Present Menu, answer questions and make suggestions regarding food and service.
  • Take food and beverage orders.
  • Problem-Solving Skills: Dealing with irate customers and wrong orders is part of a banquet server job and being able to come up with a solution quickly is a needed skill.
  • Speaking Skills: Banquet server will be required to communicate accurately and speak with customers clearly.
  • Stamina: Banquet server will be expected to work extensive hours much of it on their feet.
  • On-Call: Banquet server will be required to work as needed.
  • Other duties assigned.

The duties listed do not include every single item that will happen in the banquet department.  This must be able to accommodate changing issues associated with guests.

 

QUALIFICATIONS:

Banquet server must have experience in banquet serving and be self-motivated.

ETHICAL BEHAVIOR:

Must adhere to Shoshone Rose Casino’s Code of Ethics.

 


 

Job Open October 10, 2017                                       Open Until filled 2017

 

Job Title:        Part-Time Banquet Set-up Staff

Department:   Banquets

Reports To:    Banquet Coordinator

Supervises:      None

Salary:                        DOE

SUMMARY

Banquet Set-up Staff will work directly under the supervision of the Banquet Coordinator and required to address any questions or concerns that come up before or during service.

Banquet Set-up Staff will ensure the perfect execution of large dinners, receptions and events that require equipment and table set-up for the Shoshone Rose Casino & Hotel. Banquet Set-up Staff will demonstrates the company values by providing the highest level of service possible in an efficient, courteous, personable and professional manner to ensure a positive guest dining experience.

To be part of this TEAM you must have the following qualifications: Must be able to SMILE, have FUN while at work, and understand the ultimate in customer service.

QUALIFICATIONS

  • Must be able to work a flexible schedule (schedules are based on business demands)
  • Must be able to take directions and read a Banquet Event Order (BEO)
  • Attention to Detail: Banquet Set-up Staff will clean tables and properly set-up in accordance to events.
  • Speaking Skills: Banquet Set-up Staff will be required to have good communication skills with co-worker and supervisor, in order to properly set-up scheduled events.
  • Stamina: Banquet Set-up Staff will be expected to work extensive hours much of it on their feet.
  • Banquet Set-up Staff must be able to lift more than 50 lbs.
  • On-Call: Banquet Set-up Staff will be required to work as needed.
  • Banquet Set-up Staff may be required to assist server in bussing tables and transport tableware to dish room.
  • Other duties assigned.

The duties listed do not include every single item that will happen in the banquet department.  This must be able to accommodate changing issues associated with guests.

 

QUALIFICATIONS:

Banquet server must have experience in banquet serving and be self-motivated.

ETHICAL BEHAVIOR:

Must adhere to Shoshone Rose Casino’s Code of Ethics.

 


 

Job Title: Hotel Manager

Department: Hotel

Reports to: General Manager

Supervises: Front Desk, Room Attendants, Laundry Staff, Housekeeping Staff

Open July 3, 2017 until filled

Job brief

We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.

It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors.

The hotel manager must be able to guide and communicate with the employees to work as a well-functioning team. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation.

The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

Responsibilities

  • Supervise and evaluate work at all levels (receptionists, room attendants, office employees etc.) and set clear objectives for a 61 room facility with a swimming pool,
  • Plan policies and procedures for staff, along with activities and allocate responsibilities to achieve the most efficient operating model
  • Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
  • Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
  • Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
  • Deal with maintenance issues, shortages in staff or equipment, renovations etc.
  • Cross train with other staff to sufficiently support service standards
  • Maintain a strict level of confidentiality regarding company, customer information.
  • Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
  • Manage customer and client data base along with knowledge of on line travel agencies or other resources to attract more clients and increase profits.
  • Inspect facilities regularly and enforce strict compliance with health and safety standards
  • Other duties as assigned by the General Manager.

Requirements

  • Minimum of 3 years of Hotel Manager Experience or relevant role
  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
  • Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Understands and dealt with budgets, how to formulate and work within a budget
  • Outstanding leadership skills and a great attention to detail

Degree in Business Administration, Hotel/Hospitality Management or relevant field