Employment

NEW CASINO NEW HOTEL NEW JOBS

Shoshone Rose Casino & Hotel is currently accepting applications for multiple positions. We are looking for motivated individuals seeking a career in the industry. Stop by and pick up an application today.

Available positions can change on a daily basis but we always accept applications for the Restaurant, Player’s Club, and Cage.  Please contact Human Resources for an up-to-date list.

Human Resources
(307) 206-7000

Download, Print, and Complete an Employment Application

 

Click Here for the Employment Application

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JOB POSTINGS:

 


 

Opening Date February 14, 2019                                           Closing Date January 20, 2019

 

 

Job Title:         Vault Cashier

Department:    Cage/Vault

Reports To:     Cage/Vault Manager, Cage /Vault Supervisor

Supervises:      None

Positions:         Full Time, (1) Cage/Vault Cashier

Salary:             $ 9.00 DOE

 

SUMMARY:

The position is responsible for performing high volume cash and non-cash transactions with guests in a courteous, accurate, and timely manner.

 

REQUIREMENTS:

Cage/Vault Cashier must have knowledge, skills and ability to work with personal computers, gaming devices, safety equipment, etc. Experience working in a bank or another high volume cash transaction role is required. Must have a strong mathematical ability, the ability to work in a physical demanding area as well as be familiar with a high volume and fast paced environment. Excellent customer service skills along with strong organizational, interpersonal, analytical, written and oral communication skills are extremely important. Must be at least 21 years of age to be on the gaming floor, submit to drug testing, fingerprinting, background check, and be able to obtain a Gaming License or Work Permit.

 

JOB DUTIES: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  1. Computes all monetary transactions.
  2. Maintains accurate transaction and auditable balancing practices.
  3. Works in the General Cash Advance and Casino cashier areas.
  4. Maintains strict adherence to the department policies and procedures that are necessary to maintain integrity of the cash operation.
  5. Maintains a strong knowledge of Title 31 requirements.
  6. Conveys a consistently professional, friendly and courteous manner in interactions with all guests and employees.

 

ETHICAL BEHAVIOR:

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personnel Handbook and Code of Ethics.

WORK ENVIRONMENT:

Work is generally performed in or around a casino environment, office or front desk setting with exposure to second hand smoke and high noise levels.  Working evenings, graveyards, weekends, and holidays may be required.

 

PHYSICAL DEMANDS WHILE EXECUTING JOB DUTIES:

  1. Employees are regularly required to talk, hear, listen and follow directives.
  2. Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
  3. Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
  4. Employees specific vision abilities required by the this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
  5. The noise level is usually moderate increasing to loud when on the casino floor.
  6. The employee may be required to lift up to 30-50 lbs by self.
  7. Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

 


Position Open February 11, 2019                                                         Position Closes February 18 , 2018

 

Job Title:        Customer Service/Gift Shop Attendants

Department:   Customer Service

Reports To:    Customer Service  Supervisor

Supervises:      None

Salary:                       $9.00/DOE

 

SUMMARY:

Greeting customers, selling and restocking  items, operating cash register in gift shop and issuing Players Club Cards.

 

QUALIFICATIONS:

Have 2 years Casino Host, marketing, or sales experience. Possess excellent organization customer relations and communication skills. Be able to interact well with internal and external customers and work as a team member. Be proficient in MS Word and Excel.

Must present a well‑groomed business appropriate appearance. Be able to respond calmly and make rational decisions when handling customer needs and concerns. Must be at least 21 years of age to work on the gaming floor, submit to drug testing, fingerprinting, background check and be able to obtain a Gaming License or Work Permit.

 

DUTIES: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

 

  1. Maintain close ties with targeted guests through personal contact (i.e., in person, phone, or email) Maintains goodwill with all guests.
  2. Communicate guidelines for the issuance and/or collection of monies according to established guidelines and procedures.
  3. New player identification. Actively seeks out targeted players and signs them up for our player’s club.
  4. Running and coordination of all tournaments and promotions for all customers.
  5. Use the computer systems for the purpose of tracking complimentary items to qualified guests based on guidelines.
  6. Comply with Tribal/State Compact, Tribal Gaming Ordinance, Tribal Internal Control System, tribal Regulations, and all applicable Tribal Federal, and State Laws.
  7. Maintain customer accounts.
  8. Adjust point balance as needed.
  9. Read and record totals shown on cash register tape at end of shift.
  10. Greeting guests in a warm, courteous, friendly and timely manner.
  11. Operate cash register.
  12. Make change and issue receipts and/or tickets to customers.
  13. Other duties as assigned.

 

ETHICAL BEHAVIOR:

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personnel Handbook, SOP’s and Code of Ethics.

 

WORK ENVIRONMENT:

Work is generally performed in or around a casino environment, office or front desk setting with exposure to second hand smoke and high noise levels.  Working evenings, graveyards, weekends, and holidays may be required.

 

PHYSICAL DEMANDS WHILE EXECUTING JOB DUTIES:

  1. Employees are regularly required to talk, hear, listen and follow directives.
  2. Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
  3. Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
  4. Employees specific vision abilities required by the this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
  5. The noise level is usually moderate increasing to loud when on the casino floor.
  6. The employee may be required to lift up to 30-50 lbs by self.
  7. Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

 


 

Job Opening February 15, 2019                                                                      Job Closing February 21 , 2019

 

Job Title:        Slot Tech

Department:   Slots

Reports To:    Slot Manager & Slot Supervisor

Supervises:     None

Salary:             $ 10.00 min (D.O.E.)

Positions:        (1) Full time

 

SUMMARY

Under direct supervision of Slot Manager and Slot Supervisor. This individual will maintain in good working order and install, upon notification of request, operation’s Electronic Gaming Devices (devices) and any and all working components; this includes interior and exterior of the devices.

 

QUALIFICATIONS:

One to six months direct related training in Gaming machine repair, or an equivalent combination of education and experience in a gaming work environment is essential with a background in electronics, mechanics and/or computers is preferred. Must be able to efficiently use basic electronic equipment such as testing meters. Must submit to drug testing. Must be 21 years or older to work on gaming floor.  Must be able to obtain and maintain Gaming License or Work Permit.

 

 

DUTIES: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

 

  1. Technician will adhere to and understand clearly, department Standard Operating Procedures (SOPs), Minimum Internal Control Standards (MICS), Gaming Policy and Procedures.
  2. Must accurately complete, in a timely manner, all required gaming forms when recording/compiling customer transaction and personnel information.
  3. Will provide excellent customer service according to department SOPs.
  4. Will be required to know and effectively communicate promotional and special event information to customers and employees.
  5. Install and maintain in proper working order, electronic gaming device equipment and related peripherals (including machine lighting, sign, posts, etc.), by troubleshooting as needed electronic wiring and other components within the gaming machines.
  6. Move and/or assemble/disassemble electronic devices as needed and directed.
  7. Responsible for proper installation and maintenance of all inner workings such as paper changing, correcting, if any, malfunctions, with the ticket printer.
  8. Complete Technician reports, Incident Reports accurately and other documentation as needed such as but not limited to Access Logs, Work Orders, Preventative Maintenance Inspection Sheets, and Part Request Forms.
  9. Responsible for accurate installation and maintenance of the components; including but not limited to; card readers, key pads, LCD’s communication boards, wiring harnesses, and Data Potter Units (DPU).
  10. Will work in a manner consistent with a professional work environment; respective of basic human rights in the workplace.
  11. Will push in chairs and throw garbage away as needed or directed.

 

ETHICAL BEHAVIOR:

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personnel Handbook, SOP’s and Code of Ethics.

 

WORK ENVIRONMENT:

Work is generally performed in or around a casino environment, office or front desk setting with exposure to second hand smoke and high noise levels.  Working evenings, graveyards, weekends, and holidays may be required.

 

PHYSICAL DEMANDS WHILE EXECUTING JOB DUTIES:

  1. Employees are regularly required to talk, hear, listen and follow directives.
  2. Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
  3. Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
  4. Employees specific vision abilities required by the this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
  5. The noise level is usually moderate increasing to loud when on the casino floor.
  6. The employee may be required to lift up to 30-50 lbs by self.
  7. Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

 


 


 

Shoshone Rose Casino & Hotel, is an equal opportunity employer, is committed to the principle of diversity and affirmatively encourage Eastern Shoshone Tribal members, Veterans and other ethnicities to apply.