Employment

NEW CASINO NEW HOTEL NEW JOBS

Shoshone Rose Casino & Hotel is currently accepting applications for multiple positions. We are looking for motivated individuals seeking a career in the industry. Stop by and pick up an application today.

Available positions can change on a daily basis but we always accept applications for the Restaurant, Player’s Club, and Cage.  Please contact Human Resources for an up-to-date list.

Human Resources
(307) 206-7000

Download, Print, and Complete an Employment Application

Click Here for the Employment Application

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JOB POSTINGS:


 

 

Job Title:         Table Games Dealer

Department:    Table Games

Reports To:     Table Games Supervisor and Manager

Supervises:      None

Salary:         DOE

Opening Date:    January 9, 2017               Closing Date:     Open until filled

 

SUMMARY:

Controls Blackjack or any other assigned game by performing the duties outlined below.

 

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Must have a minimum of one‑year experience dealing cards. Must submit to drug testing. Must be able to obtain and maintain Gaming License.

 

DUTIES:

  1. Shuffles and deals cards as required for the play of Blackjack or any other assigned game.
  2. Applies knowledge of dealing procedures including house rules so as to preserve the security and integrity of games.
  3. Exchanges paper currency for gaming chips.
  4. Pays winning bets and collects losing bets.
  5. Maintains chip tray at table in orderly fashion.
  6. Notifies supervisor of any irregularities noticed.
  7. Answers questions or inquiries from patrons.
  8. Performs other duties as assigned by an immediate supervisor or manager.

 

ETHICAL BEHAVIOR:

Must adhere to Shoshone Rose Casino’s Code of Ethics.

 

WORK ENVIRONMENT:

Work is generally performed in an office or casino setting with exposure to second hand smoke and high noise levels. Evening, grave, weekends, and holidays may be required.

 

 PHYSICAL DEMANDS:

While performing the duties of this job, the employee regularly is required to stand or walk for extended periods of time, may be required to stoop, kneel, crouch, or crawl. The employee may be required to lift up to 50 lbs.

 


 

Job Title:            Food Server

Department:      Restaurant

Reports To:        Kitchen Manager, Head Waitress

Supervises:         None

Salary:                DOE

Opening Date:   January 12, 2017        Closing Date:  Open

 

SUMMARY:

Working in conjunction with all other departments of the Restaurant. The Food Server demonstrates the company values by providing the highest level of service possible in an efficient, courteous, personable and professional manner to ensure a positive guest dining experience.

 

REQUIREMENTS:

Must have excellent communication and people skills. Must possess basic math skills. Must have basic food serving skills. Strong communication, organization, and problem-solving skills. Ability to multi-task and be detailed oriented. Able to project a professional, friendly and courteous image to guests. Must submit to drug testing. Must be able to obtain and maintain Gaming License.

 

DUTIES:

  1. Welcome and greet guest with a warm friendly smile.
  2. Check tables for clean and proper set up before seating guest.
  3. Present Menu, answer questions and make suggestions regarding food and service.
  4. Explain specials and/or promotions of the day.
  5. Take Food and Beverage order.
  6. Relay food order to kitchen.
  7. Serves food that is properly garnished and plated in accordance to company standards.
  8. Observe Guests to respond to any additional requests and to determine when meal has been completed.
  9. Promotes desserts, appetizers, specialty coffees and other items.
  10. Take responsibility of completing side work as assigned.
  11. Fill salt and pepper shakers, sugar caddies, napkins, silverware and glassware
  12. Stock service area with supplies such as coffee, tableware linen etc.
  13. Prepare guest checks that itemized and total meal costs.
  14. Consistently maintain a neat, organized and clean work space and uniform.
  15. Other duties as assigned.

 

ETHICAL BEHAVIOR:

Must adhere to Shoshone Rose Casino’s Code of Ethics.

WORK ENVIRONMENT:

Work is generally performed in the casino setting with exposure to second hand smoke and high noise levels. Evenings, graveyards, weekends, and holidays may be required.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee regularly is required to stand or walk for extended periods of time, may be required to stoop, kneel, crouch, or crawl. The employee may be required to lift up to 30 lbs.

 


 

 

Job Title:                   HOTEL ROOM ATTENDANT (House Keeping) (4) Full Time (2) On Call

Department:            Hotel

REPORTS TO:            Hotel Manager/Housekeeping Supervisor

Supervises:               None

Salary:                        DOE

Opening Date:         May 11, 2017                                        Closing Date:    May 19, 2017

 

SUMMARY:

Performs routine duties in the cleaning and servicing of guest rooms under the supervision of the housekeeping supervisor and executive housekeeper. The room attendant promotes a positive image of the property to guests and must possess a pleasant, honest, friendly and outgoing demeanor.  The position also requires the ability to address guest requests and problems in an efficient manner. Professionalism when interacting with guests and other employees is also expected.

If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description.

 

DUTIES AND RESPONSIBILITIES:

  1. Enters and prepares the room for cleaning.
  2. Makes bed and changes sheets and towels regularly
  3. Empties Trash Cans
  4. Dusts the room and furniture.
  5. Replenishes guestroom and bath supplies.
  6. Cleans the bathroom.
  7. Cleans the closet.
  8. Vacuums the carpet.
  9. Checks and secures the rooms.
  10. Replenishes amenities according to the operational standards.
  11. Delivers and retrieve items on loan to guests Ensure security of guest rooms and privacy of

guests

  1. Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, special projects and

deep cleaning etc.) as required

  1. Cleans guest bathroom, mops/vacuums bed room/floor corridor.
  2. Cleans and scrubs balconies and railings making sure they are clean and presentable for guest

use.

  1. Responsible for the cleanliness and maintenance of the work area, carts and housekeeping

storage areas

  1. Responsible for the Hotel property (cleaning items and machinery such as vacuums, carpet

extractors, etc. in the work area).

  1. Attends to guest calls, guest requests /guest complaints in the area assigned to him/her.
  2. Provides turndown services as per request or upon given direction by the leadership team
  3. Responsible for following the standard operating procedures.
  4. Weekend and holiday work is required based on business demands. Schedule changes may

occur

  1. Responsible for achieving and exceeding guest satisfaction and expectations.

 

Qualifications:

Education: A high school diploma is preferred, Physical mobility and stamina required, must be able to follow instructions, possess detail orientation skills and demonstrate a professional attitude.  The candidate must have the ability to work independently and under little supervision.

Experience previous hotel-related experience desired.

 

Physical:

Requires standing for long periods of time and on occasion may be asked to lift and carry up to 40 pound.  While performing the duties of this job, it may be also required to stoop, kneel, crouch, or crawl.

 

ETHICAL BEHAVIOR:

Must adhere to Shoshone Rose Casino’s Code of Ethics.

 

WORK ENVIRONMENT:

Work is generally performed in an office or casino setting with exposure to second hand smoke and high noise levels. Evening, graveyards, weekends, and holidays may be required.


 

 

Job Title:                   HOTEL ROOM ATTENDANT (House Keeping) (4) Full Time (2) On Call

Department:            Hotel

REPORTS TO:            Hotel Manager/Housekeeping Supervisor

Supervises:               None

Salary:                        DOE

Opening Date:         May 11, 2017                                        Closing Date:    May 19, 2017

 

SUMMARY:

Performs routine duties in the cleaning and servicing of guest rooms under the supervision of the housekeeping supervisor and executive housekeeper. The room attendant promotes a positive image of the property to guests and must possess a pleasant, honest, friendly and outgoing demeanor.  The position also requires the ability to address guest requests and problems in an efficient manner. Professionalism when interacting with guests and other employees is also expected.

If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description.

 

DUTIES AND RESPONSIBILITIES:

  1. Enters and prepares the room for cleaning.
  2. Makes bed and changes sheets and towels regularly
  3. Empties Trash Cans
  4. Dusts the room and furniture.
  5. Replenishes guestroom and bath supplies.
  6. Cleans the bathroom.
  7. Cleans the closet.
  8. Vacuums the carpet.
  9. Checks and secures the rooms.
  10. Replenishes amenities according to the operational standards.
  11. Delivers and retrieve items on loan to guests Ensure security of guest rooms and privacy of

guests

  1. Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, special projects and

deep cleaning etc.) as required

  1. Cleans guest bathroom, mops/vacuums bed room/floor corridor.
  2. Cleans and scrubs balconies and railings making sure they are clean and presentable for guest

use.

  1. Responsible for the cleanliness and maintenance of the work area, carts and housekeeping

storage areas

  1. Responsible for the Hotel property (cleaning items and machinery such as vacuums, carpet

extractors, etc. in the work area).

  1. Attends to guest calls, guest requests /guest complaints in the area assigned to him/her.
  2. Provides turndown services as per request or upon given direction by the leadership team
  3. Responsible for following the standard operating procedures.
  4. Weekend and holiday work is required based on business demands. Schedule changes may

occur

  1. Responsible for achieving and exceeding guest satisfaction and expectations.

 

Qualifications:

Education: A high school diploma is preferred, Physical mobility and stamina required, must be able to follow instructions, possess detail orientation skills and demonstrate a professional attitude.  The candidate must have the ability to work independently and under little supervision.

Experience previous hotel-related experience desired.

 

Physical:

Requires standing for long periods of time and on occasion may be asked to lift and carry up to 40 pound.  While performing the duties of this job, it may be also required to stoop, kneel, crouch, or crawl.

 

ETHICAL BEHAVIOR:

Must adhere to Shoshone Rose Casino’s Code of Ethics.

 

WORK ENVIRONMENT:

Work is generally performed in an office or casino setting with exposure to second hand smoke and high noise levels. Evening, graveyards, weekends, and holidays may be required.


 

Job Title:          Valet Shuttle Driver (2)

Department:     Valet

Reports To:      Valet Manager

Salary:             DOE

Opening Date:    May 16, 2017                                       Closing Date:   Open until filled

 

POSITION SUMMARY:

The Shuttle Driver will operate the designated vehicles and provide passenger shuttle services to the guests of the Shoshone Rose Casino and Hotel. They may also be responsible for a fixed route that will provide transportation services to the surrounding communities.

 

DUTIES:

  1. Assist passenger loading and unloading.
  2. Operating the Shuttles or other designated vehicles.
  3. Maintenance of the designated vehicles.
  4. Maintain knowledge of the casino and all of the promotions that the marketing team are

running.

  1. Know an adequate amount of the history of the community and surrounding area.
  2. Help hotel guests with their luggage.
  3. Other duties as assigned.

 

Qualifications:

  1. Must be able to be insured through the insurance provided by the Eastern Shoshone Tribe.
  2. Must have a Clean Driving record with no moving violations or accidents in the last three years.
  3. Must submit a Motor Vehicle Record when applying.
  4. Minimum of a Class C License.
  5. Must have a WYDOT Physical Examination done.
  6. Must have a thorough understanding of the vehicle and all vehicle components.
  7. Minimum of High School Diploma.
  8. Must be able to pass a drug test and background check
  9. The Applicant must be 21 years of age or older and must not have the following on their motor vehicle report for the last five (5) years:
  • No Valid Driver’s License
  • Suspended Denied or revoked Driver’s License (within last three (3) years)
  • Two or more suspensions with reinstatements
  • Two or More at Fault accidents
  • Three or more moving violations
  • Any combination of three or more moving violations, at fault accidents and suspension with reinstatements
    1. Applicants must not have any of the following major violations:
  • Operating under the influence of intoxicant or controlled substance (DUI) (DWI)
  • Failure to stop and report when involved in an accident that resulted in bodily injury to any person
  • Vehicular manslaughter or assault
  • Operating a vehicle during license revocation or suspension
  • Operating vehicle without the permission of the owner
  • Operating a vehicle while used in commission of a felony
  • Racing or speed contest
  • Attempting to elude a police officer
  • Youthful underage passenger with open container
  • Reckless or careless driving
  • Driving on wrong side of highway
  • Hit and Run

 

WORKING CONDITIONS:

Work is generally performed in an office or casino setting with exposure to second hand smoke and high noise levels. Evening, grave, weekends, and holidays may be required.

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee regularly is required to stand or walk for extended periods of time, may be required to stoop, kneel, crouch, or crawl. The employee may be required to lift up to 60 lbs.

 

Must have ability to:

  • This position is subject to varying levels of crowds and noise.
  • Must be able to pass a physical prior to being hired.
  • This position is required to work outside and is subject to all types of weather conditions.

proper clothing is provided.

  • Must have a valid Wyoming driver’s license.
  • Communicate effectively with customers as well as all levels of employees.

 

Job Title:                      Valet Attendant (5)

Department:                 Valet / Coat Check

Reports To:                  Valet Manager

Supervises:                  NONE

Salary:                         DOE

Date:         May 16, 2017                                                   Closing Date: Open until filled

 

SUMMARY:

Greeting Guests, Parking and retrieving vehicles, maintaining keys for guests. Responsible for filing of claim paperwork. Working with Coat Check Staff. Ensuring overall guest satisfaction.

 

QUALIFICATIONS:

  1. Must have Valid Driver’s License.
  2. Must be able to be pre-screened and approved to be an insured driver under the Eastern Shoshone
  3. When submitting application must also submit a Motor Vehicle Record which can be obtained from the DMV Office.
  4. Must be able to drive all types of vehicles (Manual/Automatic).
  5. Must follow all driving guidelines issued by the Eastern Shoshone Tribe.
  6. The Applicant must be 21 years of age or older and must not have the following on their motor vehicle report for the last five (5) years:
  • No Valid Driver’s License
  • Suspended Denied or
    revoked Driver’s License (within last three (3) years)
  • Two or more suspensions with reinstatements
  • Two or More at Fault accidents
  • Three or more moving violations
  • Any combination of three or more moving violations, at fault accidents and suspension with reinstatements
    1. Applicants must not have any of the following major violations:
  • Operating under the influence of intoxicant or controlled substance (DUI) (DWI)
  • Failure to stop and report when involved in an accident that resulted in bodily injury to any person
  • Vehicular manslaughter or assault
  • Operating a vehicle during license revocation or suspension
  • Operating vehicle without the permission of the owner
  • Operating a vehicle while used in commission of a felony
  • Racing or speed contest
  • Attempting to elude a police officer
  • Youthful underage passenger with open container
  • Reckless or careless driving
  • Driving on wrong side of highway
  • Hit and Run

 

 

 

 

DUTIES:

  1. Greeting Customers in a friendly manner
  2. Parking Vehicles in designated Valet area.
  3. Retrieving Vehicles in a timely manner.
  4. Maintaining Keys for guests.
  5. Maintain Claim Paperwork
  6. Assisting guests in and out of their vehicles
  7. May Require helping guests take baggage into the hotel.
  8. Holding the front doors open
  9. Promote the players club and recruit new members.
  10. Assisting the Coat Staff as needed.
  11. Other Duties as assigned.

 

ETHICAL BEHAVIOR

Must adhere to Shoshone Rose Casino’s Code of Ethics.

 

WORK ENVIRONMENT

Work is going to be performed in an outdoor setting with exposure to all elements of the weather. When assisting the Coat Staff the work will be performed in a casino setting with exposure to second hand smoke and high noise levels. Evening, grave, weekend, and holidays may be required.

 

PHYSICAL DEMANDS

While performing the duties of this job, the employee regularly is required to stand or walk for extended periods of time, may be required to stoop, kneel, crouch, or crawl. The employee may be required to lift up to 50 lbs. Due to the nature of this job Employee will be required to run for the vehicles to make sure they are returned as soon as possible, may be asked to perform a Fitness Test.

 


 

Job Title:                 Cage Vault Cashier

Department:         Cage Vault

Reports To:            Cage/Vault Manager

Supervises:            None

Salary:                     DOE

Opening Date: May 19, 2017                           Closing Date: May 24, 2017

 

SUMMARY:

This position is under direct supervision of the Cage/Vault Manager and Supervisor and isesponsible for performing high volume cash and non-cash transactions with guests in a courteous, accurate, and timely manner.

 

REQUIREMENTS:

Knowledge, skills, and abilities to work with personal computers, gaming devices, safety equipment, etc. Experience working in a bank or another high volume cash transaction role is required. Must have a strong mathematical ability, the ability to work in a physical demanding area as well as be familiar with a high volume and fast paced environment. Excellent customer service skills along with strong organizational, interpersonal, analytical, written and oral communication skills are extremely important. Must submit to drug testing. Must be able to obtain and maintain Gaming License.

 

DUTIES:

  1. Works in the General Cash Advance and Casino cashier areas.
  2. Computes all monetary transactions.
  3. Maintains accurate transaction and auditable balancing practices.
  4. Maintains strict adherence to the department policies and procedures are necessary to

maintain integrity of the cash operation.

  1. Maintains a strong knowledge of Title 31 requirements.
  2. Conveys a consistently professional, friendly and courteous manner, in interactions with

all guests and employees.

  1. Comply with Tribal/State Compact, Tribal Gaming Ordinance, Tribal Internal Control

System, tribal Regulations, and all applicable Tribal Federal, and State Laws.

  1. Other duties as assigned.

 

ETHICAL BEHAVIOR:

Must adhere to Shoshone Rose Casino’s Code of Ethics.

 

WORK ENVIRONMENT:

Work is generally performed in the casino setting with exposure to second hand smoke and high noise levels. Evenings, graveyards, weekends, and holidays may be required.

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee regularly is required to stand or walk for extended periods of time, may be required to stoop, kneel, crouch, or crawl. The employee may be required to lift up to 50 lbs.