Employment

Lander, WY Employment Opportunities

Shoshone Rose Casino & Hotel is currently accepting applications for multiple positions. We are looking for motivated individuals seeking a career in the gaming and hospitality industry.

Available positions will be posted as they open. Applications for the Restaurant, Security, Hotel Housekeeping and Floor Maintenance always accepted.

Human Resources
(307) 206-7000

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Available Positions:

Currently accepting new applications

Great starting wages and benefits.

Additional Positions are available below.

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Job Title: Benefits Specialist

Department: Human Resources

Reports: Human Resources Manager

Supervises None

Position: 1 Full-time

Salary: DOE/As Budgeted

Position Summary:

Administrative support position that is essential to the efficiency of the Human Resources Department. The benefits specialist is responsible for communicating with employees and public, Administration staff, assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan. This position will work with the Eastern Shoshone Tribes benefits specialist, assisting the Shoshone Rose Casino & Hotel and finance department with maintaining compliance with the benefits and services offered to employees.

Application must be submitted along with resume. If selected, the applicant will submit to drug testing, fingerprinting, background check, and be able to obtain a Gaming License or Work Permit.

QUALIFICATIONS:

Associates Degree in HR, Business, Communication or related field, but experience and/or other training/certification may be substituted for the education. Bachelors Degree preferred.
Minimum of two years’ experience in Human Resources, Public Service, working with people, and/or benefits administration or similar experiences.

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

DUTIES AND RESPONSIBILITIES:

Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
Assists with new-hire orientations, onboarding and benefits open enrollment
Performs quality checks of benefits-related data.
Assists employees regarding benefits claim issues and plan changes.
Along with the Human Resources Department Distributes all benefits enrollment materials and determines eligibility.
Enrolls employees with carriers and process life status changes.
Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
Processes and administers a disability paperwork: medical, personal, disability and FMLA.
Can Effectively interpret FMLA and ADA implications as they relate to leaves of absences/disabilities.
Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts. Manages the annual catch-up contribution enrollment.
Reports to Human Resources Manager and provides necessary documents for allocation/billing charges.
Other duties as assigned by Human Resources Manager

ETHICAL BEHAVIOR:

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personnel Handbook, SOP’s and Code of Ethics.

WORK ENVIRONMENT:

Work is generally performed in or around a casino environment, office or front desk setting with potential exposure to secondhand smoke and high noise levels. Working evenings, graveyards, weekends, and holidays may be required.

PHYSICAL DEMANDS WHILE EXECUTNG JOB DUTIES:

Employees are regularly required to talk, hear, listen and follow directives.
Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
Employees specific vision abilities required by the this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
The noise level is usually moderate increasing to loud when on the casino floor.
The employee may be required to lift up to 30-50 lbs by self.
Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

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Title: Slot Tech

Department: Slots

Reports To: Slot Manager & Slot Supervisor

Supervises: None

Salary: $ 12.00 min (D.O.E.)

Positions: (1)

SUMMARY

Under direct supervision of Slot Manager and Slot Supervisor. This individual will maintain in good working order and install, upon notification of request, operation’s Electronic Gaming Devices (devices) and any and all working components; this includes interior and exterior of the devices.

QUALIFICATIONS:

One to six months direct related training in Gaming machine repair, or an equivalent combination of education and experience in a gaming work environment is essential with a background in electronics, mechanics and/or computers is preferred. Must be able to efficiently use basic electronic equipment such as testing meters. Must submit to drug testing. Must be 21 years or older to work on gaming floor. Must be able to obtain and maintain Gaming License or Work Permit.

DUTIES: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Technician will adhere to and understand clearly, department Standard Operating Procedures (SOPs), Minimum Internal Control Standards (MICS), Gaming Policy and Procedures.
Must accurately complete, in a timely manner, all required gaming forms when recording/compiling customer transaction and personnel information.
Will provide excellent customer service according to department SOPs.
Will be required to know and effectively communicate promotional and special event information to customers and employees.
Install and maintain in proper working order, electronic gaming device equipment and related peripherals (including machine lighting, sign, posts, etc.), by troubleshooting as needed electronic wiring and other components within the gaming machines.
Move and/or assemble/disassemble electronic devices as needed and directed.
Responsible for proper installation and maintenance of all inner workings such as paper changing, correcting, if any, malfunctions, with the ticket printer.
Complete Technician reports, Incident Reports accurately and other documentation as needed such as but not limited to Access Logs, Work Orders, Preventative Maintenance Inspection Sheets, and Part Request Forms.
Responsible for accurate installation and maintenance of the components; including but not limited to; card readers, key pads, LCD’s communication boards, wiring harnesses, and Data Potter Units (DPU).
Will work in a manner consistent with a professional work environment; respective of basic human rights in the workplace.
Will push in chairs and throw garbage away as needed or directed.

ETHICAL BEHAVIOR:

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personnel Handbook, SOP’s and Code of Ethics.

WORK ENVIRONMENT:

Work is generally performed in or around a casino environment, office or front desk setting with exposure to second hand smoke and high noise levels. Working evenings, graveyards, weekends, and holidays may be required.

PHYSICAL DEMANDS WHILE EXECUTNG JOB DUTIES:

Employees are regularly required to talk, hear, listen and follow directives.
Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
Employees specific vision abilities required by the this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
The noise level is usually moderate increasing to loud when on the casino floor.
The employee may be required to lift up to 30-50 lbs by self.
Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

SHOSHONE ROSE CASINO & HOTEL BENIFITS;

Paid Time Off, Employment Mobility, Various Shift Work, Employee Discounts

Shoshone Rose Casino & Hotel, is an equal opportunity employer, is committed to the principle of diversity and affirmatively encourage Eastern Shoshone Tribal members, Veterans and other ethnicities to apply.

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Job Title: Housekeeping Attendant

Department: Maintenance Clean /Floor Maintenance

Reports To: Maintenance Manager

Supervises: None

Positions: (1) Full time

Salary: $ 12.00/DOE

SUMMARY:

Under direct supervision of the Maintenance/Housekeeping Manager, continuous cleaning of casino and procedural integrity. Attendants must be self motivated and have the ability to identify property cleaning needs and report repairs or damage to Manager. Must also act upon the cleaning needs of the facility when unsupervised.

QUALIFICATIONS:

Ability to read, follow instructions, and understand visual aids. Ability use a vacuum cleaner, carpet cleaner, ladders, and shop vac. Knowledge of safety guidelines. Answer all calls promptly and maintain politeness and pay attention to the needs of customers at all times. Ability to perform assigned duties under frequent time pressure in an interruptive environment. Must be at least 18 years of age to be on the gaming floor, submit to drug testing, fingerprinting, background check, and be able to obtain a Gaming License or Work Permit.

DUTIES: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Responsible for cleaning all slot machines, floors, windows, walls.
Responsible for vacuuming all floors.
Cleaning, disinfecting, and restocking all restrooms.
Mopping floors, restrooms and entrance.
Responsible for removing all trash and debris from machines, floors, and trash cans.
Trash and debris to be deposited in the outside dumpsters.
Ensure the safety and security of customers and employees.
Comply with Tribal/State Compact, Tribal Gaming Ordinance, Tribal Internal Control System, tribal Regulations, and all applicable Tribal Federal, and State Laws.
Other duties as assigned.

ETHICAL BEHAVIOR:

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personnel Handbook and Code of Ethics.

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Job Title: Surveillance Agent

Department: Surveillance

FLSA: Non Exempt Hourly

Reports To: Surveillance Manager

Supervises: None

Positions: (1) Full time

Salary: $ 12.00/DOE

POSITION SUMMARY:

This position is for the evening and overnight shifts. The Surveillance Agent is responsible for the protecting the assets of the Eastern Shoshone Tribe by observing and reporting activity viewed through CCTV camera system and live casino observation. This position performs detailed observations, monitors the integrity of all casino activity. The Surveillance Agent is also responsible for monitoring compliance with Eastern Shoshone Gaming Regulations and all Federal and State Regulations, Shoshone Rose Casino Policies. Must be at least 18 years of age, submit to drug testing, fingerprinting, background check and be able to obtain a Gaming License or Work Permit.

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Job Title: Security Officer

FLSA: Non Exempt Hourly

Department: Security

Reports To: Security Manager

Supervises: None

Position: (2) Various Shifts

Salary: Min $ 12.00/DOE

POSITION SUMMARY:

Perform a variety of security tasks including escorting money to and from the Cashier’s cage and various departments on the property. Escort personnel during drug testing procedure. Protect the assets and provide assistance with operations, guest, customers and staff of the Shosone Rose Casino & Hotel and Shoshone Rose Tribal Station.

QUALIFICATIONS:

Previous experience in Security, Law Enforcement or Armed Services preferred

CPR certification and First Aid training preferred. Must be able to deal with various levels of personality traits and maintain self control. Must conduct oneself in a professional and efficient manner during interaction with people. Must have integrity and a basic desire to protect and serve. Must have good customer service skills. Must be 18 years of age, submit an MVR driving record for the last 5 years, submit to drug testing, fingerprinting and be able to obtain a Gaming License.

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Job Title: Hotel Front Desk/Night Auditor

FLSA Non Exempt Hourly

Department: Hotel

Reports To: Hotel Manager

Supervises: None

Positions: (1) Full Time Gaming License Required

Salary: $11.00 – $14.00 DOE

POSITION SUMMARY:

Shoshone Rose Casino & Hotel is looking for a Front Desk/Night Auditor to conduct all nightly audit-related duties while providing guest service at the hotel’s front desk. The Auditor will be responsible for all End of Day (EOD) accounting functions and will need to communicate with the security team to ensure the safety of our guests. The ideal applicant should be capable of working autonomously with no one to assist, with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping and taking initiative for necessary tasks. A flexible schedule and a willingness to work overtime when necessary are essential. Must be at least 18 years of age to be on the gaming floor, submit to drug testing, fingerprinting, background check, and be able to obtain a Gaming License or Work Permit.

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Job Title: Promotions/ Player Club/Gift Shop Attendants

FSLA: Non Exempt Hourly

Department: Promotions

Reports To: Promotions Supervisor

Supervises: None

Salary: DOE

SUMMARY:

Greeting customers, selling and restocking Gift Shop items, operating cash register in gift shop and issuing Players Club Cards, and promoting casino events.

QUALIFICATIONS:

Have 2 years Casino Host, marketing, or sales experience. Possess excellent organization customer relations and communication skills. Be able to interact well with internal and external customers and work as a team member. Be proficient in MS Word and Excel.

Must present a well‑groomed business appropriate appearance. Be able to respond calmly and make rational decisions when handling customer needs and concerns. Must submit to drug testing and be 18 years of age. Must be able to obtain and maintain a Gaming License.

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Job Title: Food Server

Department: Restaurant

Reports To: Kitchen Manager, Head Waitress

Supervises: None

Positions: (1) Full time/Part time

Salary: $8.00 plus Tips

SUMMARY:

Work in conjunction with all departments within the Restaurant. The Food Server demonstrates the company values by providing the highest level of service possible in an efficient, courteous, personable and professional manner to ensure a positive guest dining experience.

REQUIREMENTS:

Applicant must have excellent communication and people skills and possess basic math skills. Applicant must have basic food serving skills, strong communication, organization, and problem-solving skills. Ability to multi-task and be detailed oriented, and ability to project a professional, friendly and courteous image to guests. Must be at least 18 years of age, submit to drug testing, fingerprinting, background check and be able to obtain a Gaming License or Work Permit.

DUTIES: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Welcome and greet guest with a warm friendly smile
Check tables for clean and proper set up before seating guest.
Present Menu, answer questions and make suggestions regarding food and service.
Explain specials and/or promotions of the day.
Take Food and Beverage order.
Relay food order to kitchen.
Serves food that is properly garnished and plated in accordance to company standards.
Observe Guests to respond to any additional requests and to determine when meal has been completed.
Promotes desserts, appetizers, specialty coffees and other
Take responsibility of completing side work as assigned.
Fill salt and pepper shakers, sugar caddies, napkins, silverware and glassware
Stock service area with supplies such as coffee, tableware linen etc.
Prepare guest checks that itemized and total meal costs.
Consistently maintain a neat, organized and clean workspace and uniform.
Other duties as assigned
Willing to be trained

ETHICAL BEHAVIOR:

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personnel Handbook, SOP’s and Code of Ethics.

WORK ENVIRONMENT:

PHYSICAL DEMANDS WHILE EXECUTNG JOB DUTIES:

Employees are regularly required to talk, hear, listen and follow directives.
Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
Employees specific vision abilities required by the this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
The noise level is usually moderate increasing to loud when on the casino floor.
The employee may be required to lift up to 30-50 lbs by self.
Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

SHOSHONE ROSE CASINO & HOTEL BENIFITS;

Paid Time Off, Employment Mobility, Various Shift Work, Employee Discounts

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Job Title: Cook (prep)

Department: Restaurant

Reports To: F&B Director and Kitchen Manager

Supervises: None

Positions: (1) Part Time

Salary: DOE

SUMMARY:

Receive, store, and rotate all food/ paper stock. Help Line-Cook, Maintain organization of all food storage areas. Properly clean and sanitize all work surfaces, and floor in prep area. Follows recipes, portion controls, specifications as set by the restaurant. Must be at least 18 years of age, submit to drug testing, fingerprinting, background check and be able to obtain a Gaming License or Work Permit.

REQUIREMENTS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Maintain a consistent, regular attendance record. Understanding and knowledge of safety, sanitation and safe food handling procedures. Ability to apply common sense understanding to carry out simple two step instructions. Ability to work calmly and effectively under pressure. Ability to read and interpret simple instructions, short correspondence, and memos. Ability to write simple correspondence.

DUTIES:

Use sharp knives as well as electrical slicing and mixing equipment.
Help with the maintenance of all food storage areas.
Identify and work with raw meat.
Take out garbage.
Write and complete a prep list each day.
Complete assigned side work duties.
Assist in other areas of the kitchen.
Maintain food and beverage hygiene standards.
Performs additional responsibilities, although not detailed, as requested by Chef or Kitchen Manager.
Other duties as assigned.

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Job Title: Cook (prep)

Department: Restaurant

Reports To: F&B Director and Kitchen Manager

Supervises: None

Positions: (1) Full time

Salary: DOE

SUMMARY:

REQUIREMENTS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

DUTIES:

Use sharp knives as well as electrical slicing and mixing equipment.
Help with the maintenance of all food storage areas.
Identify and work with raw meat.
Take out garbage.
Write and complete a prep list each day.
Complete assigned side work duties.
Assist in other areas of the kitchen.
Maintain food and beverage hygiene standards.
Performs additional responsibilities, although not detailed, as requested by Chef or Kitchen Manager.
Other duties as assigned.

ETHICAL BEHAVIOR:

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personnel Handbook and Code of Ethics.

WORK ENVIRONMENT:

PHYSICAL DEMANDS WHILE EXECUTNG JOB DUTIES:

Employees are regularly required to talk, hear, listen and follow directives.
Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
Employees specfic vision abilities required by the this job include close vision, distance vision, color vision, peripheal vision, depth perception, and the ability to adust and focus.
The noise level is usually moderate increasing to loud when on the casino floor.
The employee may be required to lift up to 30-50 lbs by self.
Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

SHOSHONE ROSE CASINO & HOTEL BENIFITS;

Paid Time Off, Employment Mobility, Various Shift Work, Employee Discounts

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Job Title: Room Attendant

Department: Hotel

REPORTS TO: Hotel Manager/Assist Manager/Housekeeping Supervisor

Supervises: None

Positions (1) Full time

Salary: $12.00 per hour/ DOE

SUMMARY:

Employee performs routine duties in the cleaning and servicing of guest rooms. The Room Attendant promotes a positive image of the property to guests and must possess a pleasant, honest, friendly and outgoing demeanor. The position also requires the ability to address guest requests and problems in an efficient manner. If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description. The candidate must have the ability to work independently and under little supervision. Experience previous hotel-related experience desired. Must be at least 18 years of age, submit to drug testing, fingerprinting, background check and be able to obtain a Gaming License or Work Permit.

DUTIES AND RESPONSIBILITIES: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Enters and prepares the room for cleaning.
Makes bed and changes sheets and towels regularly
Empties Trash Cans
Dusts the room and furniture.
Replenishes guestroom and bath supplies.
Cleans the bathroom.
Cleans the closet.
Vacuums the carpet.
Checks and secures the rooms.
Replenishes amenities according to the operational standards.
Delivers and retrieve items on loan to guests Ensure security of guest rooms and privacy of guests
Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, special projects and deep cleaning etc.) as required
Cleans guest bathroom, mops/vacuums bed room/floor corridor.
Cleans and scrubs balconies and railings making sure they are clean and presentable for guest use.
Responsible for the cleanliness and maintenance of the work area, carts and housekeeping storage areas
Responsible for the Hotel property (cleaning items and machinery such as vacuums, carpet extractors, etc. in the work area).
Attends to guest calls, guest requests /guest complaints in the area assigned to him/her.
Provides turndown services as per request or upon given direction by the leadership team
Responsible for following the standard operating procedures.
Weekend and holiday work is required based on business demands. Schedule changes may occur
Responsible for achieving and exceeding guest satisfaction and expectations.

ETHICAL BEHAVIOR:

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personnel Handbook, SOP’s and Code of Ethics.

WORK ENVIRONMENT:

PHYSICAL DEMANDS WHILE EXECUTNG JOB DUTIES:

Employees are regularly required to talk, hear, listen and follow directives.
Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
Employees specfic vision abilities required by the this job include close vision, distance vision, color vision, peripheal vision, depth perception, and the ability to adust and focus.
The noise level is usually moderate increasing to loud when on the casino floor.
The employee may be required to lift up to 30-50 lbs by self.
Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

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