Employment

Lander, WY Employment Opportunities

Shoshone Rose Casino & Hotel is currently accepting applications for multiple positions. We are looking for motivated individuals seeking a career in the gaming and hospitality industry.

Available positions will be posted as they open. Applications for the Restaurant, Security, Hotel Housekeeping and Floor Maintenance always accepted.

Human Resources
(307) 206-7000

Download, Print, and Complete an Employment Application

 

Click here for an application

Available Positions:

 

Currently accepting new applications

Great starting wages and benefits.

Additional Positions are available below.

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Position Open January 19, 2024                                                 Position Closes When filled, 2024

Job title:               Table Games Manager

Department:      Table Games

Reports to:          General Manager

Supervised:        Table games employees

Salary:                   DOE/Depends on Experience

 

SUMMARY:

Manager is responsible for maintaining an effective and efficient Table Games Department.  The Tables Game Manager has supervisory responsibilities including departmental hiring, evaluations, training, and performance evaluations.  Manager oversees Dealers and Supervisors on game activities, dealing procedures and internal control compliance.  Initiates and authorizers Supervisory banks and reconciles all daily activity in the Table Games Department.

QUALIFICATIONS:

Candidate must be at least 21 years old, minimum of five years supervisory experience in Table Games and have a minimum of three years dealer experience, in Black Jack and other Table Games.  Manager must be able to teach new employees with little or no experience in Table games and Customer Services along with other duties of the department.  Possess organizational, planning and leadership skills ability to communicate orally, in writing, publicly and to customers.

DUTIES:

  • Manager is responsible for training and maintaining Table Games Dealer standards of efficiency, of all games being played and to monitor the limit and buy in of each game.
  • Manager is responsible for overseeing Table Game Supervisors.
  • Maintain proper documentation on all transactions through the shift reports and Accounting documentation.
  • Keep table games supervisors informed of any irregularities or needs in the Table Games Department.
  • Ensure that supervision is provided at all times while the Table Games are in operation.
  • This position ensures all support duties and responsibilities carried out in an efficient and timely manner and that immediate action is taken on any situations that illegal activities or potential illegal activities may have occurred.
  • Ensure accountability for each Table Game station on each gaming day.
  • Observe Dealers and Players and resolves Player disputes.
  • Initiate and authorize dealer bank fills, count and verifies beginning and ending dealer bank inventories.
  • Supervise game activities and dealer procedures and compliance with internal controls.
  • Maintain Scheduling for table game employees along with appropriate appearance and dress code for Table Games Department
  • Maintain departmental budget and assists in forecasting and gaming revenue
  • Provide information and explain Players Club Benefits, property amenities and marketing program to our guests.
  • Maintain good attendance record and other duties as assigned.

ETHICAL BEHAVIOR: 

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personnel Handbook, SOP’s and Code of Ethics.

WORK ENVIRONMENT:

Work is generally performed in or around a casino environment, office or front desk setting with exposure to second hand smoke and high noise levels.  Working evenings, graveyards, weekends, and holidays may be required.

PHYSICAL DEMANDS WHILE EXECUTNG JOB DUTIES:

  1. Employees are regularly required to talk, hear, listen and follow directives.
  2. Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
  3. Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
  4. Employees specfic vision abilities required by the this job include close vision, distance vision, color vision, peripheal vision, depth perception, and the ability to adust and focus.
  5. The noise level is usually moderate increasing to loud when on the casino floor.
  6. The employee may be required to lift up to 30-50 lbs by self.
  7. Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

SHOSHONE ROSE CASINO & HOTEL BENIFITS;

Health Insurance, 401k, Paid Time Off, Employment Mobility, Various Shift Work, Employee Discounts

 

Shoshone Rose Casino & Hotel, is an equal opportunity employer, is committed to the principle of diversity and affirmatively encouraging Eastern Shoshone Tribal members, Veterans and other ethnicities to apply.

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Position Opens December 4, 2023                                                                Position Closes Until filled 2023

Job Title:                                         Room Attendant/Housekeeping

Department:                                 Hotel

REPORTS TO:                                Hotel Manager/Assistant Manager, Housekeeping Supervisor

Supervises:                                    None

Positions                                        (1) full Time

Salary:                                             $12.00 per hour/ DOE

SUMMARY:

Employee performs routine duties in the cleaning and servicing of guest rooms.  The Room Attendant promotes a positive image of the property to guests and must possess a pleasant, honest, friendly, and outgoing demeanor. The position also requires the ability to address guest requests and problems in an efficient manner.  If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description. The candidate must have the ability to work independently and under little supervision.  Experience previous hotel-related experience desired.  Must be at least 18 years of age, submit to drug testing, fingerprinting, background check and be able to obtain a Gaming License or Work Permit.

DUTIES AND RESPONSIBILITIES: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  1. Enters and prepares the room for cleaning.
  2. Makes bed and changes sheets and towels regularly
  3. Empties Trash Cans
  4. Dusts the room and furniture.
  5. Replenishes guestroom and bath supplies.
  6. Cleans the bathroom.
  7. Cleans the closet.
  8. Vacuums the carpet.
  9. Checks and secures the rooms.
  10. Replenishes amenities according to the operational standards.
  11. Delivers and retrieve items on loan to guests Ensure security of guest rooms and privacy of guests
  12. Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, special projects and deep cleaning etc.) as required
  13. Cleans guest bathroom, mops/vacuums bed room/floor corridor.
  14. Cleans and scrubs balconies and railings making sure they are clean and presentable for guest use.
  15. Responsible for the cleanliness and maintenance of the work area, carts and housekeeping storage areas
  16. Responsible for the Hotel property (cleaning items and machinery such as vacuums, carpet extractors, etc. in the work area).
  17. Attends to guest calls, guest requests /guest complaints in the area assigned to him/her.
  18. Provides turndown services as per request or upon given direction by the leadership team
  19. Responsible for following the standard operating procedures.
  20. Weekend and holiday work is required based on business demands. Schedule changes may occur.
  21. Responsible for achieving and exceeding guest satisfaction and expectations.

ETHICAL BEHAVIOR:

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personnel Handbook, SOP’s and Code of Ethics.

WORK ENVIRONMENT:

Work is generally performed in or around a casino environment, office or front desk setting with exposure to secondhand smoke and high noise levels.  Working evenings, graveyards, weekends, and holidays may be required.

PHYSICAL DEMANDS WHILE EXECUTNG JOB DUTIES:

  1. Employees are regularly required to talk, hear, listen and follow directives.
  2. Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
  3. Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
  4. Employees specific vision abilities required by the this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
  5. The noise level is usually moderate increasing to loud when on the casino floor.
  6. The employee may be required to lift up to 30-50 lbs. by self.
  7. Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

SHOSHONE ROSE CASINO & HOTEL BENEFITS: Health Insurance, Paid Time Off, Employment Mobility, Various Shift Work, Employee Discounts

Shoshone Rose Casino & Hotel, is an equal opportunity employer, is committed to the principle of diversity and affirmatively encourage Eastern Shoshone Tribal members, Veterans and other ethnicities to apply.

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Job Opening December 4, 2023                                           Closing Until Filled 2023

 

 

Job Title:        Promotions/ Player Club/Gift Shop Attendants

FSLA:            Non Exempt Hourly

Department:  Promotions

Reports To:    Promotions Supervisor

Supervises:     None

Salary:            DOE

 

SUMMARY:

Greeting customers, selling and restocking Gift Shop items, operating cash register in gift shop and issuing Players Club Cards, and promoting casino events.

 

QUALIFICATIONS:

Have 2 years Casino Host, marketing, or sales experience. Possess excellent organization customer relations and communication skills. Be able to interact well with internal and external customers and work as a team member. Be proficient in MS Word and Excel.

Must present a well‑groomed business appropriate appearance. Be able to respond calmly and make rational decisions when handling customer needs and concerns. Must submit to drug testing and be 18 years of age. Must be able to obtain and maintain a Gaming License.

 

JOB DUTIES:

  1. Maintain close ties with targeted guests through personal contact (i.e., in person, phone, or email) Maintains goodwill with all guests.
  2. Communicate guidelines for the issuance and/or collection of monies according to established guidelines and procedures.
  3. New player identification. Actively seeks out targeted players and signs them up for our player’s club.
  4. Running and coordination of all tournaments and promotions for all customers.
  5. Use the computer systems for the purpose of tracking complimentary items to qualified guests based on guidelines.
  6. Comply with Tribal/State Compact, Tribal Gaming Ordinance, Tribal Internal Control System, tribal Regulations, and all applicable Tribal Federal, and State Laws.
  7. Maintain customer accounts.
  8. Read and record totals shown on cash register tape at end of shift.
  9. Greeting guests in a warm, courteous, friendly and timely manner.
  10. Operate cash register. Make change and issue receipts and/or tickets customers.
  11. Other duties as assigned.

 

 

ETHICAL BEHAVIOR:

Must adhere to Shoshone Rose Casino’s Code of Ethics.

 

WORK ENVIRONMENT:

Work is generally performed in an office or casino setting with exposure to secondhand smoke and high noise levels. Shift work is a definite, some weekends, and holidays may be required and can be expected.

 

PHYSICAL DEMANDS WHILE EXECUTNG JOB DUTIES: 

  1. Employees are regularly required to talk, hear, listen and follow directives.
  2. Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
  3. Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
  4. Employees specific vision abilities required by the this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
  5. The noise level is usually moderate increasing to loud when on the casino floor.
  6. The employee may be required to lift up to 30-50 lbs by self.
  7. Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

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Opening Date December 4, 2022                                              Closing Date Until filled, 2023

 

 

Job Title:         Bartender

Department:    Food and Beverage

Reports To:     Restaurant Manager

Supervises:      None

Positions:         Full/Part-Time

Salary:             $ 12.00 Plus tips DOE

 

SUMMARY:

The position is responsible for performing high volume cash and non-cash transactions with guests in a courteous, accurate, and timely manner. Work in conjunction with the Sales and catering area to service events and groups in our conference room, restaurant, bar.

 

REQUIREMENTS:

Applicant must have excellent customer service and communication skills. Applicant must also have cash handling skills as well as basic math knowledge. Pass and maintain a TIPS bar tender certification. Be able to supervise other employees or bar staff when needed. Must be at least 21 years of age to mix and serve drinks, submit to drug testing, fingerprinting, background check, and be able to obtain a Gaming License or Work Permit.

 

JOB DUTIES: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  1. Welcome and greet guests in a friendly manner.
  2. Check bar/tables for clean and proper set up prior to seating.
  3. Answer questions and make suggestions regarding beverage mixtures.
  4. Take beverage orders and explain any specials.
  5. Prepare beverage orders and take payment and process payment on POS.
  6. Sock and re-stock bar area as needed.
  7. Assist with end of month inventories.
  8. Assist in preparation of purchases to restock as needed.
  9. Follow all beer and alcohol serving instructions identified in the departmental Policies and Procedures.

ETHICAL BEHAVIOR:

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personnel Handbook and Code of Ethics.

WORK ENVIRONMENT:

Work is generally performed in or around a casino environment, office or front desk setting with exposure to secondhand smoke and high noise levels.  Working evenings, graveyards, weekends, and holidays may be required.

 

PHYSICAL DEMANDS WHILE EXECUTNG JOB DUTIES:

  1. Employees are regularly required to talk, hear, listen and follow directives.
  2. Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
  3. Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
  4. Employees specific vision abilities required by the this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
  5. The noise level is usually moderate increasing to loud when on the casino floor.
  6. The employee may be required to lift up to 30-50 lbs by self.
  7. Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

EMPLOYEE BENEFITS OFFERED AT SRCH;

 Life Insurance, Health Insurance, Dental & Vision, Paid Time Off, Employment Mobility, Various Shift Work, Employee Discounts

 

Shoshone Rose Casino & Hotel, is an equal opportunity employer, is committed to the principle of diversity and affirmatively encourage Eastern Shoshone Tribal members, Veterans and other ethnicities to apply.

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Position Opens December 4, 2023                                                                          Position Closes when filled

Job Title:         Front Desk

Department:    Hotel

Reports to:      Hotel Manager

Supervises:      None

Positions          (1) Full time/Part Time

Salary:            $12.00 /DOE

 

Benefits:         Eligible upon 90 days — PTO/Health/Dental/Vision/401-k

Position Summary:

Assist guests in making hotel reservations, changing, paying and room sales or cancel reservations.  Ensures casino and group blocks are balanced and assists casino departments with making reservations.  Demonstrates a positive, upbeat, guest friendly tone relating to phone etiquette customer service and understands front desk operating procedures and guest service standards.

Must be 18 years of age, submit to drug testing, fingerprinting, and obtain a Gaming License or Work Permit.

Job Duties: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  1. Prepares for the current day’s arrivals to ensure guest satisfaction (special requests, packages/promos, amenities, VIPs, room type, rate etc)
  2. Reviews the following day’s departures to ensure proper billing (promo credits, group billing, share with billing etc).
  3. Participates in the yield management strategies and monitors online travel agency bookings.
  4. Pre bills online travel agent bookings by using virtual credit cards while verifying billing is set up properly and accurately.
  5. Assists with PBX and front desk overflow calls.
  6. Prepares for the following day’s arrivals to ensure guest satisfaction (special requests, packages/promos, amenities, VIPs , room type, rate, etc).
  7. Front Desk completes weekly and monthly office supply orders as needed.
  8. Assists with setting up group billing and confirming group billing profiles while groups are in house.
  9. Other duties as assigned

ETHICAL BEHAVIOR:

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personal Handbook, SOP’s, Gaming code, and Code of Ethics.

WORK ENVIRONMENT:

Work is generally performed in or around a casino environment, office or front desk setting with exposure to secondhand smoke and high noise levels.  Working evenings, graveyards, weekends, and holidays may be required.

PHYSICAL DEMANDS WHILE EXECUTNG JOB DUTIES:

  1. Employees are regularly required to talk, hear, listen and follow directives.
  2. Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
  3. Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
  4. Employees specific vision abilities required by the this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
  5. The noise level is usually moderate increasing to loud when on the casino floor.
  6. The employee may be required to lift up to 30-50 lbs by self.
  7. Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

EMPLOYEE BENEFITS OFFERED:

Paid Time Off, Employment Mobility, Various Shift Work, Employee Discounts, Benefits package available/

Shoshone Rose Casino & Hotel, is an equal opportunity employer, is committed to the principle of diversity and affirmatively encourages Eastern Shoshone Tribal members, Veterans and other ethnicities to apply.

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Position Open December 4, 2023                                         Position Closes when filled 2023

 

Job Title:        Housekeeping Attendant 

Department:  Maintenance Clean /Floor Maintenance         

Reports To:   Maintenance Manager

Supervises:     None

Positions:        Full time

Salary:            $ 12.00/DOE

 

SUMMARY:

Under direct supervision of the Maintenance/Housekeeping Manager, continuous cleaning of casino and procedural integrity.  Attendants must be self motivated and have the ability to identify property cleaning needs and report repairs or damage to Manager.  Must also act upon the cleaning needs of the facility when unsupervised.

 

QUALIFICATIONS:

Ability to read, follow instructions, and understand visual aids. Ability use a vacuum cleaner, carpet cleaner, ladders, and  shop vac. Knowledge of safety guidelines. Answer all calls promptly and maintain politeness and pay attention to the needs of customers at all times. Ability to perform assigned duties under frequent time pressure in an interruptive environment.  Must be at least 18 years of age to be on the gaming floor, submit to drug testing, fingerprinting, background check, and be able to obtain a Gaming License or Work Permit.

 

DUTIES: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

 

  1. Responsible for cleaning all slot machines, floors, windows, walls.
  2. Responsible for vacuuming all floors.
  3. Cleaning, disinfecting, and restocking all restrooms.
  4. Mopping floors, restrooms and entrance.
  5. Responsible for removing all trash and debris from machines, floors, and trash cans.
  6. Trash and debris to be deposited in the outside dumpsters.
  7. Ensure the safety and security of customers and employees.
  8. Comply with Tribal/State Compact, Tribal Gaming Ordinance, Tribal Internal Control System, tribal Regulations, and all applicable Tribal Federal, and State Laws.
  9. Other duties as assigned.

 

ETHICAL BEHAVIOR:

All Candidates must adhere to Shoshone Rose Casino & Hotel, Personnel Handbook and Code of Ethics.

 

WORK ENVIRONMENT:

Work is generally performed in or around a casino environment, office or front desk setting with exposure to second hand smoke and high noise levels.  Working evenings, graveyards, weekends, and holidays may be required.

 

PHYSICAL DEMANDS WHILE EXECUTNG JOB DUTIES:

  1. Employees are regularly required to talk, hear, listen and follow directives.
  2. Employees may stand, walk or sit for extended periods of time, may be required to climb, balance, stoop, kneel, crouch, or crawl.
  3. Employees are repeatedly required to reach with hands and arms and use hands to finger, handle or feel objects, tools, controls or office equipment.
  4. Employees specific vision abilities required by the this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
  5. The noise level is usually moderate increasing to loud when on the casino floor.
  6. The employee may be required to lift up to 30-50 lbs by self.
  7. Employee must be able to operate equipment or execute job in mentally and physically stressful situations.

Shoshone Rose Casino & Hotel, is an equal opportunity employer, is committed to the principle of diversity and affirmatively encourage Eastern Shoshone Tribal members, Veterans and other ethnicities to apply.